Warranty, Return and Exchange Policy for PACE Products.


Welcome to, the site for products manufactured by Pace Communications Limited bearing the trademark “PACE”,, (hereinafter the “Website” or “WEBSITE”). The Website is operated by Pace Communications Limited, (hereinafter “Pace”, “we” or “us”).
The following terms and conditions (hereinafter the “Terms of Use”) apply to you as visitor to or user of the Website (hereinafter “you”). By using this Website, you accept and agree to be bound by these Terms of Use, which may be modified by Pace at any time and posted on this Website. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE WEBSITE OR ANY INFORMATION CONTAINED IN THE WEBSITE. YOUR USE OF THE WEBSITE WILL BE DEEMED YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH IN THESE TERMS OF USE. In the event of a violation of these Terms of Use, Pace reserves the right to seek all remedies available by law and in equity.
By accepting these Terms of Use through your use of the Website, you certify that you are 18 years of age or older. If you cannot so certify, you may not use this Website.


PACE FOCUS 6 Months warranty for software related issues, Bluetooth or charging. We also allow for a customer to purchase the same product after six months one pays half price of Ksh.2750 for another same type of product.
  3 months warranty for breakage (damage should be visible hence no replacement due to human force), After three months’ pay half price (Ksh. 2,750) for a replacement of the same type of product.
PACE MATE 3 months warranty for software issues Bluetooth or charging
  After 3 months one pays a price(2000)
  No warranty for breaking
PACE FLEXX No warranty for pace flexx unless we deliver a faulty product